All good communities are built on a set of principles and we believe that successful project governance is no different. We work with organisations to review and put in place achievable and realistic governance which maximises the ability to deliver successful projects.
Successful projects are about communication and collaboration. There are so many methodologies, systems, styles and experts out there but we see project management as quite simply a matter of trust and transparency.
Almost every person we’ve met who has run a CRM implementation project has said that they were glad they’ve done it and strongly hope that they never have to do it again. At Rescue CRM, we work with you to avoid just such a scenario.
CRM takes careful planning and although a business plan never survived first contact with the customers, everyone agrees there must be one. With our breadth of sector and technology experience, we are uniquely positioned to help you build your CRM strategy.
Reports, Excel exports, Power Point presentations. We work with you put the intelligence back into your hands by focussing on the business needs and desired outcomes rather than the fancy-pants “BI” tools just for the sake of using them.
The people using a system are only as good as the information accessible to them when they need it. With expert developers and top quality business analysis, we’ll make sure that the right people receive the right information in the right way at the right time.
If you need to or are considering a new CRM, you’ll need a business case and a method of describing your requirements to allow a fair and accurate tender process. With over 10 years of CRM sales experience we can make sure you get the right solution.
A CRM system doesn’t “do” anything. It is the users and their processes which will make it successful or not. We work with organisations to devise and deliver stakeholder management and training programs throughout the lifecycle of the chosen solution.